Conditions of Use

Terms and Conditions of Shopping with us:

Please note we DO NOT refund any purchase, however we do exchange some items within 7 days as long as they are not Swimwear, Shapewear, Hosiery, Lingerie or Underwear (Intimates) and are in “New condition, with tags still on them and have not been WORN”, DO NOT SMELL and you have your receipt. So please choose carefully.
We will also charge a re-stocking fee of $15.00 should you need to exchange an item purchased online and you will also be charged shipping for the exchanged item to be sent back to you again.
If you need to return something, please e-mail us info@heavenlycurves.com.au for approval and we also require a tracking number for goods returned back to us. Purchases online are not our responsibility once they have left here and we have provided a tracking number, unless you wish to pay extra for insurance, then please advise when placing your order.

Swimwear, Lingerie and Intimates:: Due to health regulations, we are unable to accept returns on these items, feel free to ask all questions prior to purchase on email sales@heavenlycurves.com.au.

Sale and Clearance Merchandise:: WE DO NOT exchange, refund or accept any returns on sale items so please choose carefully.

Special Terms:: Special orders cannot be returned at all. Please choose carefully, if you are not sure then e-mail us your questions info@heavenlycurves.com.au

Please note all online orders will be shipped if items in stock within 2-5 working days, if they are not in store we will notify you and some items can take up to 15 working days to get in.
Once order has been shipped we will send you an email notifying you of what items are leaving and also the tracking number and the name of the carrier that is delivering your items.
All orders that are shipped will be the customers responsibility once they have left our premises unless an extra insurance has been requested to cover the goods…

By placing an order through our website you accept our terms above.

Delivery Timeframe:: Depends on your delivery address. Order can take up to 10 days to be delivered. If you require an item urgently please contact us on (02) 9604-1270 or email us

Thanks Management